The Ear Connection has been on the web since 1997 and all of our products are backed by our 365 day satisfaction guarantee. All SafeNSound™ products are made from top quality tested materials and are assembled in the U.S.A. They are guaranteed to be free from defect and warranted for one full year. We are so sure that you will love our products, if you are not completely satisfied with any of our products for any reason within the first 30 days, please contact us for replacement or a refund of your purchase price! We will process your request as quickly as possible.
